Frequently Asked Questions

We recommend a minimum of 4-5 days for a satisfying safari experience. This allows time to settle into the rhythm and increase wildlife sighting probabilities. Longer safaris of 8-10+ days provide deeper immersion and access to remote areas. All durations offer incredible experiences—we customize to suit your schedule.

Yellow fever vaccination is recommended. Malaria prophylaxis is essential for most safari areas. We recommend consulting your doctor 4-6 weeks before travel. Check our Travel Resources page for comprehensive health guidelines and requirements based on your origin country.

Most international visitors need a visa or eVisa. Kenya now offers an electronic travel authorization (eTA). Tanzania requires a visa—you can apply online or get one on arrival. We provide guidance on all visa requirements and can assist with the process. Always check current requirements with your embassy.

Absolutely! Our family safari packages are specifically designed with children in mind. We select child-friendly lodges, organize age-appropriate activities, and employ experienced guides trained in family travel. Children as young as 5-6 years can enjoy our tours. We're happy to discuss your family's specific needs and create the perfect itinerary.

Most packages include accommodation, meals, game drives, guidance from experienced safari guides, and park entry fees. Specific inclusions vary by tour. We provide detailed itineraries with each quote, clearly outlining what's included and excluded. Our transparent pricing ensures no surprises.

Yes! All our tours are fully customizable. We work with you to design an itinerary that matches your interests, budget, timeline, and fitness level. Whether you want photography, wildlife, culture, adventure, or relaxation—we create your perfect African experience. Contact our team to discuss your vision.

We offer flexible cancellation policies depending on how far in advance you book. Generally: 90+ days = full refund minus 10% fee; 60-89 days = 50% refund; 30-59 days = 25% refund; Less than 30 days = no refund. Specific details are provided in your booking confirmation. Please review your Terms & Conditions.